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Who are we?

We are:

-          Sealine Owners Club operated by:

-          TBS Boats Penton Hook Limited, a company registered in England & Wales (03552780) and trading at Penton Hook Marina, Staines Rd, Chertsey KT16 8PQ.

 

TBS Boats Penton Hook Limited can be contacted on telephone numbers 01932 570055. The Data Protection Officer for these businesses can be contacted on 01932 570055 or at TBS Boats Penton Hook Limited, Penton Hook Marina, Staines Rd, Chertsey KT16 8PQ.

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Sealine Owners Club/TBS Boats Penton Hook Limited respect your privacy and are committed to protecting your personal data at all times and in accordance with the General Data Protection Regulation. This Privacy Notice describes how we collect, use and process your personal data and how in doing so, we comply with our legal obligations to you.

What personal data do we collect?

Personal data means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). During our communications with you – whether over the telephone, face to face, in written communications, via email or via our website www.tbsboats.com – we may collect from you and keep a record of the following personal data:

  • Identity Data including first name, maiden name, last name, username or similar identifier, marital status, title, date of birth, gender and occupation.

  • Contact Data including billing address, delivery address, email address and telephone numbers.

  • Please advise us at any time if your information changes or is inaccurate, so that we can update our records and systems.

Marketing

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We have established the following personal data control mechanisms:

  1. Promotional offers from us

    • We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).

    • You will receive marketing communications from us if you have requested information from us or purchased goods or services from us or if you provided us with your details when you entered a competition or registered for a promotion and, in each case, you have not opted out of receiving that marketing.

  2. Third-party marketing

    • We will get your express opt-in consent before we share your personal data with any company outside the TBS Boats Bray Limited, TBS Boats Penton Hook Limited and TBS Boats Hamble Limited group of companies for marketing purposes.

  3. Opting out

    • You can ask us or third parties to stop sending you marketing messages at any time.

    • Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.

Change of Purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

How secure is your data?

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means and the applicable legal requirements.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. This may include the right to:

  • Request access to your personal data - this enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

  • Request correction of the personal data that we hold about you.

  • Request erasure of your personal data - where there is no good reason for us continuing to process it; where you have successfully exercised your right to object to processing (see below); where we may have processed your information unlawfully; or where we are required to erase your personal data to comply with local law.

  • Object to processing of your personal data - where we are relying on a legitimate interest and you feel it impacts on your fundamental rights and freedoms; or where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

  • Request restriction of processing of your personal data - this enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data's accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

  • Request the transfer of your personal data to you or to a third party - we will provide to you or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

  • Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

  • Where we need to collect personal data by law or under the terms of a contract we have with you and you do not provide the data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

Complaints Procedure

You have the right to lodge a complaint with a supervisory authority, the Information Commissioner’s Office (ICO), if you do not think we are handling your data correctly. The ICO can be contacted on 0303 123 1113. We would, however, appreciate the chance to deal with your concerns before you approach the ICO and so please contact us in this first instance.

Privacy Notice

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